Information visitors provide
Users may provide name, company, email address, phone number, country or region, request type, and message content. A request may also contain vehicle platforms, product families, cross-reference numbers, order timing, market coverage, or approval questions. Visitors should avoid submitting confidential engineering data, payment details, or personal information that is not needed for the sourcing conversation. If additional documents are required, Dayco may request them through an appropriate business channel.
How information is used
Submitted information may be used to respond to inquiries, route requests to relevant commercial or technical contacts, prepare quote discussions, clarify fitment needs, and improve website content. For example, repeated questions about serpentine belts, radiator hoses, timing kits, or tensioner assemblies may guide how the site explains application context. Dayco may also use aggregated, non-identifying patterns to improve forms, page structure, and distributor support workflows.
Sharing and retention
Information may be shared with internal teams, regional support contacts, authorized business partners, or service providers when needed to respond to a request. Dayco does not intend to sell personal contact details collected through the inquiry form. Information may be retained for as long as needed to manage the business relationship, comply with legal obligations, resolve disputes, or support ongoing distributor and service conversations. Users may request corrections or ask for contact preferences to be updated.
Security and choices
Dayco uses reasonable administrative and technical measures to protect submitted information, but no website transmission can be guaranteed to be completely secure. Visitors should submit only information appropriate for an initial sourcing conversation. Users may choose not to use the form and may contact Dayco through existing business channels instead. By submitting the form, users confirm that they have authority to share the provided business contact information and agree that Dayco may respond to the request.